Cookies Policy

INFORMATION ABOUT OUR USE OF COOKIES

We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful. When you enter our site our web server sends a cookie to your computer which allows us to recognise your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when for example you log-in to the site, then we know that the cookie information relates to you. By continuing to browse the site, you are agreeing to our use of Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

 Strictly necessary cookies: These are cookies that are required for the operation of our website.  Strictly necessary cookies allow you to use essential features of our site such as enabling you to order more easily.

The essential features of our site require strictly necessary cookies so that we can remember your postcode and what is in your shopping basket whilst you continue to order products from our site and/or navigate to different pages of the site during your browsing session. We are also able to identify you as being logged in to CLICK DRY CLEAN and to ensure that you are able to access the appropriate features on our site.

 Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Performance cookies collect information about how you use our site, so that we can improve the quality of our site and service. Our performance cookies do not collect any information that could potentially identify you. All information collected is anonymous and is used by us 

o provide statistics on how our site is used;

o monitor which website our users arrived from; and

o help us improve the site by measuring usage information and any errors which occur during our users browsing experience.

 Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Functionality cookies provide you with improved site functionality by allowing access to additional services or to enhance your future visits to our site.

Functionality cookies used on our site provide you with improved site functionality whilst you are browsing for example, giving you access to our online help service with our live chat team if you require help and assistance with your  order. These cookies may share information with partners to provide services on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose.

 Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.  This information is used to inform you of products and/or services which may be of interest to you or for services provided by our third party partners. 

These cookies may also link to social networks such as Facebook or Twitter provide advertising agencies with information on your visit so that they can present you with adverts which may be of interest to you.  Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.

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